All deliveries are made through Royal Mail tracked mail for small items, and through the DHL courier network for larger items. All items are tracked.
Delivery is normally made in two working days, unless the item specifically quotes a longer period, such as when the item has to come from our European warehouse.
All items are sold with our No Quibble guarantee.
Returns are accepted within the first 30 days of receipt, and must be in unsued condition, in the original packaging.
More details can be found on our website by searching 'returns'.
We accept a large number of payment methods.
These include virtually all debit and credit card by Visa and MasterCard. Also PayPal, Apple Pay and Google Pay, as well as ShopPay.
Klarna, a popular credit terms method, is also offered.
We use Shopify, a world wide retail web system, to process your order and payment securely.
Batela is driven by the sea, and all things nautical. We supply over 200 small stores around Britain with our Sea Style products, and we are pleased to also make them available through our web site.
The sea is our inspiration. We cherish the way it sounds, the way it smells, the way it reflects the sky. Its’ vastness is as impressive as it is intimidating. It embodies our deepest desire for adventure and wanderlust.
Batela is a family owned business and has traded since 1991.
Very prompt delivery. It was a bithrday present and I gather the recipient was delighted with it.
Product quality is excellent and item delivered quickly.
Rainbow Lux Sailing Boat
Very happy with my purchase! The boat looks fantastic sitting in my window. I was initially a bit concerned that it would be complicated to rig the sails (based upon a couple of previous reviews) but it was extremely easy, so don’t let that put you off purchasing! Excellent product with fast efficient delivery. Very happy overall with my purchase!
Rainbow model yacht
Received my Rainbow yacht promptly and it looks great, nice fine detailing compared to most of the model yachts I have been looking at. It wasn’t the cheapest but iam really chuffed with the quality, I would definitely recommend Batela
Great quality product and service, but slightly tricky assembly
Brilliant service, quality products. Perhaps this is on me, but I had not realised how complicated assembly is.