Batela is driven by the sea, and all things nautical. We supply over 200 small stores around Britain with our Sea Style products, and we are pleased to also make them available through our web site.
The sea is our inspiration. We cherish the way it sounds, the way it smells, the way it reflects the sky. Its’ vastness is as impressive as it is intimidating. It embodies our deepest desire for adventure and wanderlust.
Batela is a family owned business and has traded since 1991.
All deliveries are made through Royal Mail First Class post for small items, and through the DPD courier network for larger items.
Delivery is normally made in two working days, unless the item specifically quotes a longer period, such as when the item has to come from our European warehouse.
All items are sold with our No Quibble guarantee.
Returns are accepted within the first 30 days of receipt, and must be in unsued condition, in the original packaging.
More details can be found on our website by searching 'returns'.
We accept a large number of payment methods.
These include virtually all debit and credit card by Visa and MasterCard. Also PayPal, Apple Pay and Google Pay, as well as ShopPay.
Klarna, a popular credit terms method, is also offered.
We use Shopify, a world wide retail web system, to process your order and payment securely.
Very simple return
Although I ended up returning the item, I was very impressed by Batela's customer service and returns process. I returned the item on a Thursday and had received a full refund the next day. Batela were also very quick and courteous when replying to emails.
This is a beautiful item. Fast delivery and very well packaged.
I thought this was a model, but no it really works! Great piece of engineering, and in a really nice box to. My Dad was well impressed when I gave it to him for his big birthday.