All deliveries are made through Royal Mail tracked mail for small items, and through the DHL courier network for larger items. All items are tracked.
Delivery is normally made in two working days, unless the item specifically quotes a longer period, such as when the item has to come from our European warehouse.
All items are sold with our No Quibble guarantee.
Returns are accepted within the first 30 days of receipt, and must be in unsued condition, in the original packaging.
More details can be found on our website by searching 'returns'.
We accept a large number of payment methods.
These include virtually all debit and credit card by Visa and MasterCard. Also PayPal, Apple Pay and Google Pay, as well as ShopPay.
Klarna, a popular credit terms method, is also offered.
We use Shopify, a world wide retail web system, to process your order and payment securely.
Batela is driven by the sea, and all things nautical. We supply over 200 small stores around Britain with our Sea Style products, and we are pleased to also make them available through our web site.
The sea is our inspiration. We cherish the way it sounds, the way it smells, the way it reflects the sky. Its’ vastness is as impressive as it is intimidating. It embodies our deepest desire for adventure and wanderlust.
Batela is a family owned business and has traded since 1991.
Lovely friendly whale
I’m giving four stars as the whale is actually bright green rather pale green. It’s gorgeous though.
***** Whale Ornament
Fast delivery, excellent product - love it!
***** Whale Ornament
I was afraid to make the purchase without having the opportunity to see the product in person. I had one of the best experiences in online stores. Everything worked very well and the delivery was extremely fast (in addition, the tracking information is extremely accurate). The products came very well packaged and are of excellent quality. I definitely recommend it and will make new purchases. Congratulations to those responsible for the excellent work.
We love the character and style of our whale. Light while the effect really looks like wood. Efficient service from Batela, item arrived quickly and safely. Really happy with our purchase.
Very good, would recommend.